Effective Date: 9/06/2023

This Privacy Policy describes how BOTTOM UP FRIGHT INDIA PVT LTD (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website https://bottomsup.co.in/, and engage with us for any packaging services or products. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect the following types of data:

a. Personal Information:

• Full name, company name, billing and shipping addresses

• Phone number, email address

• GSTIN or tax-related identifiers (if applicable)

• Payment information (processed via third-party gateways)

b. Non-Personal Data:

• Browser type, device type, IP address, access times

• Website navigation paths and interaction logs

• Cookies and tracking pixels (only with consent where required)

2. How We Use Your Data

We use your data for the following purposes:

• To process orders and payments

• To deliver customized packaging solutions

• To send updates regarding orders, dispatch, and delivery

• For customer support and communication

• For legal compliance and fraud prevention

• To improve our website experience and analytics

3. Legal Basis for Processing

We process your data based on:

• Your consent

• Fulfillment of a contractual obligation

• Legal obligations

• Legitimate business interests

4. Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Logistics and delivery service providers

• Payment processors

• IT and hosting service providers

• Government or regulatory bodies, if required by law

All vendors handling your information are bound by confidentiality agreements and follow strict data security protocols.

5. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws.

7. Your Rights

Under applicable laws, you have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing
  To exercise your rights, contact us at support@bottomsup.co.in.

8. Data Security

We maintain reasonable administrative and technical safeguards to protect personal data from unauthorized access or misuse.

9. Policy Updates

We reserve the right to update this Privacy Policy. Changes will be notified on our website with a revised “Effective Date.”